Southwest Texas Electric Cooperative Inc.- Online Bill Presentment and Payment

Southwest Texas Electric Cooperative

Online Bill Presentment &Payment

Southwest Texas Electric Cooperative is working to meet your needs and now paying or viewing your bills will be even easier. Several changes are taking place, so please take note:

In response to your requests, members now have another helpful option to view and/or pay their Southwest Texas Electric Cooperative’s monthly statement online.

Even if you choose not to pay your bill this way, you will still be able to view current or past month billing statements> and update your contact information on-line.

This secure site is operated by our accounting contractor Southeastern Data Cooperative and maintained independently of Southwest Texas Electric Cooperative. It meets all security regulations to ensure that your financial information is protected by the highest industry standards.

VIEW/PAY BILL

Here’s how you can take advantage of this electronic bill presentment and easy payment method:

Your first login and password will be your member number. Type your member number into the login box and also type that number into the password box. Please note, this first-time login/password information is located on your billing statement

NOTE:Don't use the New User option. This option is available for you to change your user name. You need to have a valid email account on file with Southwest Texas Electric for this option to work.

Once you login, you will be prompted to change your password. Your new login and password information also will be included on your Southwest Texas Electric Cooperative’s monthly statement for the next >three months.

After confirmation of payment, Southeastern Data Cooperative will automatically post the payment to your account at Southwest Texas Electric Cooperative. Note: the payee on your financial statement for this transaction will be listed as Southwest Texas Electric Cooperative,and our phone number.

Auto-Pay

The easiest, most convenient way to pay your monthly bill. Choosing the Auto-pay option allows you to set up your paying information one time and monthly charges automatically will draft from your chosen credit card or from your chosen Bank Account, On the Bill Presentment and Payments secure page, select the Account Information tab and the Auto-pay option, select Credit Card or E-check and fill the required information.

To be able to set Auto-Pay, the balance of your account has to be zero. If the balance of your account is not zero, you can pay your balance by credit card or e-check, save your profile and then setup for auto-pay to be established.

Please, be aware the system requires a valid e-mail address so that you can be notified of your monthly draft and other important information concerning your account.

VIEW/PAY BILL

Southwest Texas Electric Cooperative is accepting the following Credit Cards: VISA and MASTERCARD

We hope you enjoy the new convenience of viewing and/or paying online for your electricity. Our customer service department will be happy to answer any question you may have about this new system: 325-853-2544 or toll-free at 1-800-643-3980.